How Do I Cancel My Gap Online

If you’ve recently made a purchase from Gap online, you may be wondering – how do I cancel my Gap online order? Fortunately, the process is fairly straightforward and can be completed in just a few steps.

Step 1: Log in to your Gap account

The first step to cancel your Gap online order is to log in to your account on the Gap website. Once you’ve logged in, navigate to your order history to find the order you wish to cancel.

Step 2: Click on the order you wish to cancel

Once you’ve located the order you wish to cancel, click on the order number to bring up the order details. This will allow you to review the items in your order and confirm that you do indeed wish to cancel.

Step 3: Select “Cancel Order”

After reviewing your order details and confirming that you wish to cancel, click on the “Cancel Order” button. This will prompt a message asking you to confirm that you wish to cancel your order.

Step 4: Confirm your cancellation

To confirm your cancellation, select “Yes, Cancel Order” on the confirmation message. This will complete the cancellation process and your order will be cancelled.


Can I cancel my Gap online order after it has shipped?

Unfortunately, once your order has shipped, it cannot be cancelled. You may be able to return the items for a refund once they arrive, however.

Will I be charged for cancelling my Gap online order?

No, you will not be charged for cancelling your Gap online order. However, if your order has already shipped, you may be responsible for return shipping costs.

How long does it take for my refund to be processed?

Refunds for cancelled orders typically take 3-5 business days to process. However, it may take longer depending on your bank’s processing times.


If you need to cancel your Gap online order, it’s a quick and easy process. By following the steps outlined above, you can cancel your order and receive a refund in just a few days. Remember, if you have any questions or concerns, Gap’s customer service team is always available to help.